CATEGORY: Risk Management

The FinSA Ombudsman Office (or “Mediation Body”) and risk management

Course Access: 60 days access
Course Overview

The aim of the FINSOM e-Learning course is to assist with the integration of the Ombudsman Office (or “Mediation Body”) as defined in the Financial Services Act (FinSA) into a company’s complaints management policy and procedures, forthe appropriate management of legal, compliance, reputation and regulatory risks.